Cancellation Policy

Notice periods for cancellations of accommodation are detailed below:

  • 1 – 4 room-nights          2 clear days prior to arrival
  • 5 – 7 room-nights          1 clear week prior to arrival
  • 8 – 10 room-nights       2 clear weeks prior to arrival
  • 12 room-nights +          4 clear weeks prior to arrival


We understand that occasionally cancellations are sometimes unavoidable. Therefore we will only charge for cancelled rooms within the policy, should we be financially disadvantaged as a result.

We suggest travel insurance is taken out for peace of mind.


Unfortunately, due to the continuously changing measures, the costs involved reacting to them and the hugely adverse impact of the most recent measures introduced from the Welsh Government, taking effect from Monday 14th December, we regretfully announce we will again have to close our doors until further notice once again.


We are anticipating open our outdoor areas from Monday 26th April, with accommodation and indoor areas from 17th May, subject to Welsh Government confirmations.